Sonos Beam Set Up Issue

[deyno1903]

Hi All,

I’ve just took delivery of my first beam and whilst set up was floor less through my iPad, getting it set up via my iPhone is a different story as it keeps stating my beam can not be found on the network despite both my iPad and iPhone being connected to the same home WiFi network. 

After reading the below article, it appears to the be BT smart hub which is the issue. Is there any work around?

https://www.bbc.co.uk/news/technology-56949262

[licquorice · Accepted solution]

Try turning off the 5Ghz wifi

[deyno1903]

Thank you, I’ll give it a try and report back 

[deyno1903]

Thank you very much for the advise, it worked