cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
825 Views
Message 1 of 4

Sports Mobile App Upgrade

Go to solution

I believe that EE customers who have the mobile app as part of their package can upgrade to the full app for £5pm. That upgrade path seems to be via EE.  Is this option available to BT mobile customers who also have the mobile app included? If so how is it ordered?

0 Ratings
3 REPLIES 3
819 Views
Message 2 of 4

Re: Sports Mobile App Upgrade

Go to solution

Unfortunately not @rbz5416 - your only options are those listed here: https://www.bt.com/sport/buy

0 Ratings
807 Views
Message 3 of 4

Re: Sports Mobile App Upgrade

Go to solution

Thanks.

Seems a rather bizarre business decision to allow the EE brand access to a BT branded upgrade that is denied to actual BT customers. The mechanism obviously exists to upgrade, so hard to comprehend the thinking. But then much of what BT do leaves me scratching my head!

0 Ratings
799 Views
Message 4 of 4

Re: Sports Mobile App Upgrade

Go to solution
I believe it's a market cannibalisation thing. Check Google for a description.
0 Ratings