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spbond
Contributor

on ‎01-12-2020 17h50

1,330 Views
Message 1 of 3

Static IP address - why can't BT offer this as an option for residential customers?

Who don't BT introduce a static IP address option for residential broadband customers? Plusnet provide this as an option whereas BT only provide static IPs for business packages.

There's no way of mixing services from the residential and business packages so I can't pick BT TV and mobile from the residential package with broadband and phone from the business package.

I'm sure there are many of us out there who would pay a monthly or one-off premium to obtain a static IP so why not introduce it?

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2 REPLIES 2
Anonymous
Not applicable

on ‎01-12-2020 18h09

1,328 Views
Message 2 of 3

Re: Static IP address - why can't BT offer this as an option for residential customers?

If you're willing to pay a modest monthly fee you can sign up to a DDNS service

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spbond
Contributor

on ‎01-12-2020 20h31

1,298 Views
Message 3 of 3

Re: Static IP address - why can't BT offer this as an option for residential customers?

Hi,

I already do  that but many email server checks require that a static IP be used so any changes to the IP are recognised and the security of the server downgraded by certain check services.

 

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