@AJC0299
Do you still have the original HomeHub that was supplied with the modem to see what that can do?
It's always worthwhile keep the original equipment for times like this.
From a bit of googling it seems possible that a previous PPoE session may not have cleared down properly and therefore a new session could not be created , hence the Timeout issue. The solution to that problem was to reconnect the ISP's modem/router & that cleared the issue. Apparently it may clear automatically given a bit of time but that's not for certain.
