The Athletic offer

[Brucemeister5]

I know that this won’t help anyone, but I’ve managed to redeem the offer successfully via the link in MyBT. 

[noopjay]

I've completely given up now. 

[Brookstermax]

I got a new email link today from BT via an email saying it was a last chance thing and this time it worked with that link embedded in the email.

[holmesi]

I spoke to BT this morning who promised me an email would be sent later on today which would resolve the issue.  As per @Brookstermax post earlier today, the email contains a link to the Athletic which actually works.