Over past two days have received three calls, supposedly from a BT engineer advising of a problem with my internet connection.
First two calls were taken by my wife who told him to call back and came from 01211185945 and 01214667244.
Third call today came from 01210322469 while I was at home.
Caller claimed to be Leo Williams and calling from Newgate Street, London (which didn't tie in with the Birmingham No. showing).
I have not been having any issues so did not co-operate and told him I would need to verify his identity. He gave me 0800800120 as number to call but I have not done so, since haven't been able to verify that to be a BT number.
I believe this must be a scam but cannot be certain.
Anybody know for sure?
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Both are a scam.
BT will NOT call you to tell you that you have a problem with your Internet connection.
BT will NOT email you from a non BT email address.
I was pretty sure it was a scam but the guy was pretty insistent that there was a problem and he was from BT.
I didn't fall for it but others may.
Can BT not investigate source of these calls and take action?
I suppose the three numbers I have recorded could be public call boxes or else offices where caller cannot be identified?
If the caller is involved in potential fraud involving BT then it seems likely he is also the source of bank fraud and other similar scams. I don't understand why (where a source phone number is identified) no action is taken.
Before posting on this forum, I did use the BT scam reporting system to report the number from which "Leo Williams" called.