Our village has a Community Broadband Partnership underway (with Openreach) that will deliver FTTP to our homes at the beginning of next year. The project is part-funded by a Government voucher scheme, which requires that villagers subscribe to a FTTP service as soon as the network is available. We understand that, initially, BT will be the only service provider able to deliver via the new network. We would therefore like to be able to get assurance from BT that existing broadband customers who are still in contract when the FTTP network is ready will be able to switch to a FTTP service without penalty. Can you advise how/ who to contact at BT to provide this assurance to include in FAQs that I am compiling for the benefit of our villagers? Also, will BT be able to provide a fixed IP address (or addresses) if requested to?
