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Message 1 of 21

TrueKey

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My true key app says it can't connect to the servers. message is "There seems to be a problem connecting to the True Key servers." It has been working fine for years. Tried on 3 different PC's, same result.
Broadband is working fine..
Any ideas please?
TIA
Bob

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Message 2 of 21

Re: TrueKey

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Same for me. Can’t log in on any device.
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Message 3 of 21

Re: TrueKey

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As a matter of interest kiwi bob, have you just gone on to digital voice, as I have?
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Message 4 of 21

Re: TrueKey

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Same here.  I have Truekey set up on my laptop and on my android phone.  Neither will log in.  I have also just moved over to digital voice.

I'm trying to get help from BT via the phone, and will update if I find out any more.

 

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Message 5 of 21

Re: TrueKey

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Thanks

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Message 6 of 21

Re: TrueKey

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I have called for support twice and the phone has rung off without answer twice.
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Message 7 of 21

Re: TrueKey

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I can log in using data on my iPhone, but not with the Halo 3 WiFi. So it’s definitely BT

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Message 8 of 21

Re: TrueKey

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Mmmm. Not sure now. I logged out now can’t log in. 

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Message 9 of 21

Re: TrueKey

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Just as well it's not for anything important, like accessing all our online accounts.

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Message 10 of 21

Re: TrueKey

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Did you know you can log in to truekey off line? You can’t add new logins but you can use your existing ones.
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