Hi @CB24 you need to type BT when asked for the partner code. I've included all the steps to follow below.
- Log in to My BT
- Select Your Security in the top menu bar
- Find the Norton Password Manager tile and select Switch to Norton
- If you are using Password Manager for the first time, click Activate
- Follow the instructions to install a browser extension
Once installed, on the Norton Password Manager screen:
- Choose Sign in with Service Provider
- When asked for a Partner Code, type BT
- Click Next. You will then be asked to Confirm your service provider is BT
- Log in to My BT again to Create your vault password
- You must create a strong password and remember this to be able to access your vault in future
Thanks
Neil