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itm60
Contributor

‎07-11-2021 16h06 - edited ‎07-11-2021 16h12

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Message 1 of 2

Unable to access 2nd btconnect.com mailbox from web UI

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I am trying to access a secondary btconnect.com mailbox from the web interface at outlook.com, but whenever I try to access it (using the "access another mailbox" option I am getting the error below (ErrorNonExistentMailboxException).

I need to access the mailbox urgently to purge email as I have just been notified that I have reached my mailbox quota.

Does anyone know why I am seeing this error, and how I can resolve it?

btconnect error.jpg

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎07-11-2021 16h08

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Message 2 of 2

Re: Unable to access 2nd btconnect.com mailbox from web UI

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@itm60 

This is the BT Residential Customer Forum.

Please can you post on the BT Business Customer Forum. BT Connect is BT Business e-mail.

https://business.forums.bt.com/

Thanks

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