I am unable to access my BT Wi-Fi extra on my account. I go to my products and then click on 'learn more' for BT Wi-Fi and I receive an error message saying "Sorry something's gone wrong". I have another BT account and that one does not have any issues; the page loads correctly and I am given the option to Opt Out of BT Wi-Fi etc.
I called BT a while ago explaining the situation but sadly no solution was offered. Has anyone else had this issue?
Hi @proplus welcome to the community and thanks for posting, I'm sorry about the delay getting back to you. We'll be happy to take a look at this, I've sent you a private message so you can get in touch with the moderation team.
