cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
4,843 Views
Message 1 of 9

Unable to split channels on BT SmartHub 2 - what are my alternatives?

Hi to all.  I would be so grateful for your help.  I have had a BT SmartHub2 for over a year, and it works fine.  However, my father who comes to stay with me regularly is unable to get to grips with the light switches in the house, and I want to use my Echo to use voice-activated light bulbs.  This requires use of the 2.4Ghz band, but the SmartHub cannot pick it up automatically.  I was going to split the channels but the BT website says that the SmartHub 2 does not support channel splitting.  What can I do?  Will a new, more recent SmartHub enable channel splitting?  Or is there another solution?

My thanks in advance

Andie

0 Ratings
8 REPLIES 8
4,838 Views
Message 2 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

Temporarily turn off the 5Ghz signal until the Smart bulbs connect to the Hub at 2.4Ghz and then re-instate the 5Ghz.

0 Ratings
4,835 Views
Message 3 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

You could use one of these to create a seperate SSID that is 2.4 GHz only

https://shop.bt.com/products/bt-mini-wi-fi-home-hotspot-600-kit-084288-BVFF.html?utm_source=google&u...

4,833 Views
Message 4 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

0 Ratings
4,821 Views
Message 5 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

That sounds like a great step - do you have any idea how I implement it?  I assumed that the inability to split channels meant that I could not disable either channel.  

0 Ratings
4,820 Views
Message 6 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

Thanks, just looking at the page now. 

0 Ratings
4,819 Views
Message 7 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

Just bringing up the page. Thank you.
0 Ratings
4,816 Views
Message 8 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

Sorry re my previous message. Just logged on to my router and have figured it out. About to give it a go, and thanks again.
4,809 Views
Message 9 of 9

Re: Unable to split channels on BT SmartHub 2 - what are my alternatives?

It should be easy enough but come back here if you have any problems

0 Ratings