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tonybrookes99
Beginner

on ‎22-01-2021 20h00

804 Views
Message 1 of 3

Unable to view BT Sport for the last week

For the last week I have been unable to view either BT Sport or my subscriptions, just receiving very poor reception. I put it down originally to the weather but have had no problems with terrestrial. I have tried to get some joy on Bt.com but cannot find any online chat access that used to be there, and on twitter, BT Care has vanished and just got a robotic automatic response from BT-UK that just told me what I already knew. Any help would be appreciated but failing that I will phone BT tomorrow. Thank you.

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎22-01-2021 20h47

796 Views
Message 2 of 3

Re: Unable to view BT Sport for the last week

this is a customer help customer forum and your post does not go to BT

just phone CS 150 or 0800800150 from mobile



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tonybrookes99
Beginner

on ‎23-01-2021 12h44

767 Views
Message 3 of 3

Re: Unable to view BT Sport for the last week

Thanks for your reply. I received a long twitter response from BT who are sending me a new hub and filters out and if that does not work will arrange for an engineer.

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