When I logged on last Saturday to see my bill there was the offer to upgrade my service from Fibre 100 to Fibre 250 with speeds of upto 220Mb/s. I thought I would do this for the extra speed and signed up. The upgrade was planned for the early hours of this morning (8th December). However when I log into my account the package has changed under My Products which states 29/238Mb/s speed on Fibre 250. Prior to the upgrade I have had 29/159Mb/s for many months and after the upgrade I have exactly the same speed.
Have I missed something here as the line speed is in spec for both Fibre 100 and Fibre 250, but I would have expected an increase with the upgrade?
