I have recently upgraded my bt broadband from bt infinity to bt halo 1.
the current set up is a bt double master socket connected to a bt openreach modem which in turn is connected to a bt home hub 3.
bt have sent me a smart hub 2.
the cable from the modem to the home hub 3 will not plug into the smart hub 2.
What do i need to do to resolve this ?
Thanks, Alan.
You no longer need the modem. Unplug the lead from the modem DSL port and plug it into the DSL port on the new hub.
Problem solved, Many thanks, Alan.