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Message 11 of 16

Re: Using Outlook Getting 550 Spam message and email bouceback

The only BT employees on the forum are the mods, this is basically a customer to customer self help forum.

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1,007 Views
Message 12 of 16

Re: Using Outlook Getting 550 Spam message and email bouceback

Thanks

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995 Views
Message 13 of 16

Re: Using Outlook Getting 550 Spam message and email bouceback

It is clearly not a universal problem although it does seem to be affecting a few customers.

You could try temporarily disconnecting your hub from line for about 15/20 minutes to trigger a change of your IP address which may or may not resolve the problem but worth trying.

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990 Views
Message 14 of 16

Re: Using Outlook Getting 550 Spam message and email bouceback

Thanks
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977 Views
Message 15 of 16

Re: Using Outlook Getting 550 Spam message and email bouceback

Yes me too.  It all started last week.  I have been onto BT three times and still not resolved.  I also send emails to groups of people in my work.  This morning the zoom link in the email seemed to be the problem but I also can't seem to be able to reply to emails without getting it (from people I communicate with on a regular basis).  I've also tried sending the email via webmail and it wouldn't send from there either but I sent a simple test message to myself and that went no problem.

So incredibly frustrating

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968 Views
Message 16 of 16

Re: Using Outlook Getting 550 Spam message and email bouceback

Tried this but sadly didn't work am getting pretty desperate!

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