Using a hearing aid with Converse 2200

[martfoxy]

I am not sure if I can use my hearing aid with a Converse 2200 phone - it says you can in the instructions but my hearing aid doesn't have a switch on it for T position. Also the web address specified on the instructions for help on this doesn't exist.

[Keith_Beddoe]

@martfoxy 

Resources

-

The following resources are available for the BT Converse 2200 White

• • Product Specification Sheet >
  • User Guide >
  • Quick Start Guide >

Product helpdesk information

BT does not offer helpdesk support for this product.

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

For Out of Warranty support, please contact BT's recommended agent
by phone: 0800 980 8999

[martfoxy]

I have already got the manual for the phone and that doesn't help.

It includes a link for further information on using hearing aids http://www.btplc.com/inclusion/ which doesn't seem to exist.

[Keith_Beddoe · Accepted solution]

@martfoxy 

Try https://www.bt.com/help/here-for-you

Specifically https://www.bt.com/help/here-for-you/useful-tips/using-your-hearing-aid-with-a-phone

[martfoxy]

Thanks for the link. I will need to contact Specsavers next who provided the hearing aid. Another company you can't contact anyone.