Thanks, DarrenDev, but you are wrong! My Mac is running on OS 10.15. Just two years old. Even if you were correct, why should I have to upgrade anything to use a service I am paying BT for and why haven't BT told me? I'm beginning to understand why some contributors don't take kindly to your comments!
Even if what you say were correct, would it not have been sensible for BT to tell prospective users about system requirements and limitations?
And, there is no doubt something has changed. I have, in the past, been able to watch BT Sport by logging on (with his permission) to a friend's BT Sport account.
You tell us you work for BT, which is honest enough and your loyalty is laudable. I just wish you - and your colleagues at BT - would admit it when, as it seems with this, BT has screwed up big time.
Finally, I have read on several other - independent - websites that there ARE minimum download speed requirements for BT Sport. BT know perfectly well what my maximum download speed is. Surely it would be a simple matter to filter this information in the context of a BT Sport subscription? Or - forgive my cynicism - would that be a customer service step too far for BT?
It is not a digression to say - in fact, this goes to the heart of the matter - that BT's dominant market position and the complexity of its packages, systems and structures seem to make some parts of its empire unmanageable. That often results in VERY poor customer service and the kind of dissatisfaction among customers which is so evident on this forum.
It is barely credible that ,more than 48 hours after this problem became evident, there has - as far as I am aware - been no official word from BT to users and that the relevant BT website "Help" page does not even recognise the VC089 error code we have all been getting.
You can argue as much as you like, DarrenDev, but the facts speak for themselves. BT has let us down. Badly. Again.
