I recently moved home and was with Virgin Media. Today they reinstated the Broadband, TV and Landline, however they have lost my original number which I have had for over 40 years, and which I gather was a BT number.
Is there any way to get this number back?
Best regards, Bob.
If it was originally issued by BT Retail, and you are still living at the same address, or an address that is served by the same BT Exchange building, then the only way you would be able to get it back, is by moving your phone service to BT, or have a separate BT Retail Phone line. You could move all your services back to BT.
Its never 100% guaranteed, but its normally happens.
If you moved out of the exchange area, then your number would be lost.
I don't think @rbicker148 has moved provider just moved home but retained existing provider Virgin
And as Virgin did not own the number, its reverted back to the number range holder, BT Retail.