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ArubaDerek
Beginner

on ‎07-11-2021 23h36

677 Views
Message 1 of 2

What URL to get a new Homehub2 - wifi is failing

Hi folks 

is there a URL or phone number  I can ring to get a new homehub2 

I see on line that there is a slate of Wi-Fi hardware failing on new units - I have had mine 3 months and Wi-Fi signal now is so weak that is only works in the room where the router is located - used to reach all the way to my back garden - and I have changed nothing since the system was set up the day we moved into the house - frustrated @support 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎08-11-2021 7h21

637 Views
Message 2 of 2

Re: What URL to get a new Homehub2 - wifi is failing

@ArubaDerek wrote:

Hi folks 

is there a URL or phone number  I can ring to get a new homehub2 

I see on line that there is a slate of Wi-Fi hardware failing on new units - I have had mine 3 months and Wi-Fi signal now is so weak that is only works in the room where the router is located - used to reach all the way to my back garden - and I have changed nothing since the system was set up the day we moved into the house - frustrated.

Ring 0800 800 150.