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steven_t103
Beginner

on ‎11-08-2020 12h01

1,505 Views
Message 1 of 2

What is my bt number?

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I'm trying to contact BT support via their phoneline to try and fix my internet issues, and get to a message 'please enter the bt number you'd like to talk about'

I have my account number which is a 2-letter 8-digit code but obviously i cant enter letters, and the 8 digit code does not work by itself. Is there a different code i should be using, and if so where can i find that?

Many thanks,

Steven

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imjolly
Distinguished Sage
Distinguished Sage

on ‎11-08-2020 12h07

1,499 Views
Message 2 of 2

Re: What is my bt number?

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is it not your phone number you need to enter



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