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Message 1 of 2

Why can't I upgrade my handset?

So MY BT shows that I have an upgrade available for my handset. Try to process and it won't let me? 

WTF is going on? 

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Anonymous
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Message 2 of 2

Re: Why can't I upgrade my handset?

You'll need to call 150 and speak to customer service to arrange the upgrade.

Looks like an issue with your online account.
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