Windows email password problem

[Jonboi]

This started happening in the last couple of weeks with Windows Mail - everyday I have to re-enter the password for my BT mail account, it doesn't happen with my Outlook account, I have tried resetting Windows Mail several times but no luck, other mail servers work fine, it was  OK till a few weeks, the password is accepted every time, it's just a pain having to put the password in every morning, any ideas please

[shakey1981]

might br privacy settings

 "Mail and Calendar" under Apps & Features, then click "Advanced options" and then make sure "Email" is ON under "App Permissions".

Finally after that, proceed to  . "Allow apps to access your email" at Settings, Privacy and Email.

[Jonboi]

Ok, Thanks, I will try that..

[Jonboi]

Did everything, all settings were switch on, so I put them off & on again we will se what happens tomorrow  , Many Thanks for the advice...

[Jonboi]

No, still had to go to Fix Account & enter password..

[gg30340]

If the problem is with your Windows Mail app not retaining your password it would appear to be a Windows problem and not a BT one so you may be better posting on a Windows forum where you may get some help.

There have been previous similar problems after Windows updates so it may be something to do with that.

[Jonboi]

Ok, I will do that, Thanks

[shakey1981]

use the other option under accounts server settings will be set automatcly then just type your password

[gg30340]

It's not a server settings problem because the OP can send and receive emails. It's an app problem because the app is not storing the saved password.

[shakey1981]

well that how i did and it worked fine

check for updates to the inbuilt mail program