cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
532 Views
Message 1 of 1

Xbox One S judder playing BT Sport Ultimate in 4k

Hi all, 

Looking for any help. So have subscribed to the BT Sport app package but when playing BT Sport Ultimate through through the Xbox app the 4k / HDR stream judders / stutters approximately every 45 to 60 seconds for a split moment, very annoying.

This doesn't happen on any other 4k streaming app through the Xbox (Netflix, Disney Plus, Prime, YouTube etc) .

Using Virgin fibre at 500mbps, have hard restarted the Xbox and virgin router. Purchased new ethernet cables too which seemed to work as the next match I watched in Ultimate was trouble free, but now it's happening again.

Strangely I had a previous BT Sport App subscription and it played perfectly on the same setup, so I'm a bit lost here. Any ideas?

Thanks

0 Ratings