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Message 1 of 3

broadband access denied

i have been having this issue since i upgraded from adsl to fiber in sep every cuple of days i have to hard reset my modem as it stops access to some pages regardless if its a wired connection or wifi i have the smart hub option off all the security setting are off i have tried both my hub 5 and hub 6 i have split the channels yet it still keeps doing it  

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Message 2 of 3

Re: broadband access denied

When you say all security settings are off does that include web protect which you turn off in MYBT?



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Message 3 of 3

Re: broadband access denied

yes i have turned them all off 

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