bt sport not working outside the uk.

[tulips]

Hello again, Paddy
I am impressed by the speed of your reply but it means nothing to me. What are 'content providers', let alone 'EU portability law'? Are you saying that BT did not take this decision and/or had no say in the matter but that the change was forced on BT? Why the reference to the EEA?

[DarrenDev]

Yes, that is correct - the change was forced on us for both BT Sport and BT TV.
Take a look at this article on Wikipedia: https://en.wikipedia.org/wiki/Sports_broadcasting_contracts_in_the_United_Kingdom
Different sports/competitions/leagues have different rights, and BT pay them for the rights to broadcast their content on our channels. As part of those rights, there are rules about where/when/how we're allowed to broadcast that content.
See this article about the EU portability regulation that used to apply to the UK, requiring that content be made available throughout the EEA:
https://www.gov.uk/guidance/cross-border-portability-of-online-content-services

[jobo1]

Hi I am having the same issue, I am at home in the UK and error is showing as LP205. Works fine on my phone but not my laptop. Could you look into this please.

Thanks

[DarrenDev]

Fine on your phone but not your laptop - are they both connected to the same WiFi?

[jobo1]

Yes both on same WIFI. 

[DarrenDev]

Then there must be something on your laptop interfering with your internet connection? VPN? Anti virus product that is proxying your internet traffic?

[Hameed1]

Ik having issues with the BT App too, whether it’s accessing via laptop, tv app or smartphone app, I get the same message. 
I have rebooted and hard reset my router.. also contacted virgin media who said all systems are fine as all your other stuff is using wife and that is fine too. 

it does seem buzzard as I just signed up to Bt sport on a Monthly basis.  

I understand the fact about EU, but I’m in the UK and using it in the UK. 

really not sure where to go from here, I am not sure what is going on 

[DarrenDev]

If you're seeing the issue on all devices connected to your WiFi @Hameed1 then that sounds like something we need to fix. Please send me a DM with your BT ID, and an approximate time that you last tried it. I'll check what's going wrong.

[Hameed1]

Hello Darren I don’t know how to DM

GB******** that’s the id and it was last tried at 0900 approx 

[DarrenDev]

Ok thanks. I'll take a look a bit later. I'm afraid nothing can be done today - it takes a few days to update the geo list.