email

[michaeldawson]

When I am in my E Mail page whenever I start an action i.e. Opening my in box, deleting messages, opening folders.. any action at all I receive a small box with a spinning wheel advising LOADING..This goes on for minutes..not seconds but minutes before retrieving messages or opening mail. It is frustrating to say the least and has only just started to happen.

I have looked in vain on the BT supposed help topics without success..What is happening?   

[claudiak]

same for me and only just happening this morning

[MikeM14]

michaeldawson,

You've beaten me to it!

No help to you, other than to say you're not alone.

I've been having this same problem all morning.

I'm amazed that the system doesn't seem to monitor its own performance, so that those who can fix it are alerted to the problem and can post an acknowledgement so we as users don't have to keep posting on here to draw their attention to it.

Mike.

[michaeldawson]

Thanks, at least I am not alone but this doesn't help any of us.

[michaeldawson]

Thanks, at least I am not alone but this doesn't help any of us

[GFS1956]

I have the same problem. Taking 20 seconds to open/delete e-mails.

Never had this before.

I went on to fibre in September with download speeds of supposedly 930.

This is ridiculous and must be rectified asap.

[HowardH]

I see a number of people this morning have posted in different threads they are experiencing a problem with web mail and very slow loading of messages/folders. I just wanted to add this problem is not confined to web mail and I am experiencing the equivalent problem using Outlook and IMAP  - very slow synchronising of folders etc.  And, yes, when I checked out web mail it was very, very slow.

[polish]

Exactly the same here extremely slow and sitting next to the hub

[newforest]

Slow loading plus slow deleting received emails