full fibre available from openreach not available with bt

[3fcsimo]

around december works was ongoing in my street by openreach in warrington wa3 speaking to an engineer i asked him when full fibre will be available his reply was were just finishing the works all nodes are in place and me to get in touch with bt so i did and they said its not available the day before christmas i got an email to say my street is now ready for full fibre choose a provider so i did bt when i check says not available can anybody help sort this out so i can order and get connected to full fibre as this is really frustrating 

[imjolly]

if you are a BT customer enter phone number otherwise your address and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

[Steve_M]

Looking at recent OR deliveries for WA3 (i'm making assumption WA3 5xx), Openreach have declared FTTP in service, but to a new switch in the exchange. CP's will now be able to order a backhaul circuit to that switch and then after that goes live, offer it to customers. 

As  @imjolly  says, the Broadband checker should say WBC FTTP is in a 'planned' state. I'm not sure about current timescales though given the current climate.

Steve

[3fcsimo]

wa35ja is my postcode number 7

[pippincp]

Not that it will make any difference, other than those with either no broadband or those recieving less than 30Mbps, FTTP installs are on hold until 1st March.

[Gary_C]

Except I had mine done today.
🙂

[pippincp]

@Gary_C  When did you place your order?

[Gary_C]

I placed my order on the 13th, but the OR team that arrived said they should not be coming into the house, but they were happy if I was.

[pippincp]

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@Gary_Cwrote:
I placed my order on the 13th, but the OR team that arrived said they should not be coming into the house, but they were happy if I was.

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The Openreach notice clearly states new orders fron 6th Jan. You ordered on 13th December according to another thread though you conveniently miss that off in this thread.

[Gary_C]

the OR guys themselves said they have been told not to enter homes.
No mention of order date in the discussion.

EDIT just noticed that message was a reply made to a thread in error and only contained part of the message I intended to write.

Basically, I was just pointing out, regardless of the date I booked it, the OR team said they have been told not to enter any house if you already have broadband.