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Message 1 of 3

how do i cancel an extra tv box that is no longer used

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Re: how do i cancel an extra tv box that is no longer used

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You can call 0800 800 150, speak with the Loyalty or Value team and give 30 days notice to remove it, if you were sent a Youview box for the 2nd box subscription, you'll receive a returns bag to send it back, unless you've had it since before 19/12/2019 in which case you can keep it.

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Re: how do i cancel an extra tv box that is no longer used

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Ok thanks, will call them now.
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