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HI, I need urgent help in identifying issue. I am about to start new training program which is online. I have had problems in accessing their website. Transpires this is an issue for BT customers only. Company say they are trying to sort out problem but don't know how long it has been going on for. https://www.bodycoretraining.com/blog/ initially came up as BT page, might be a scam but now typically comes up as unsupported. They are a verified company.
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Solved! Go to Solution.
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Re: important issue, accessing website for online course
I've just tried the site and it's working fine for me...
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Re: important issue, accessing website for online course
Working fine for me as well using BT broadband and no parental controls.
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Re: important issue, accessing website for online course
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It's down to BT's Web Protect. I tried the link and was refused entry with a Secure Connection Failed message. A bit of fiddling pointed the finger at Web Protect and, sure enough, when I turned it off I could access the site from the link.
To turn off Web Protect go to MyBT > "Your security" at the top > zap it. Your choice whether to leave it off pending any resolution of the issue.
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Re: important issue, accessing website for online course
Further to my previous message, I turned Web Protect back on and find that I can still access the site. Maybe Web Protect just needs a kick in the butt now and then.
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Re: important issue, accessing website for online course
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Re: important issue, accessing website for online course
@pottyperson wrote:
Further to my previous message, I turned Web Protect back on and find that I can still access the site. Maybe Web Protect just needs a kick in the butt now and then.
A couple of days later, I've just tried the link again and was blocked. So turning Web Protect off then on again is not an onging solution. Web of Trust (Google it) is a free browser add-on with a similar function, using a warning system rather than arbitrarily blocking iffy sites. I've had it installed for years without issue.
Whatever, it's good to hear that you can do your training.
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