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Message 1 of 6

move or add a BT broadband external socket / entry point

Hi

I wish to move or have an additional broadband external wall entry point to the house. How do I contact BT do get this done? I have gone round in circles on the BT website... Thanks for your help. 

Regards - Treps 

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Message 2 of 6

Re: move or add a BT broadband external socket / entry point

@treps 

Are you a BT Retail customer?

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Message 3 of 6

Re: move or add a BT broadband external socket / entry point

Yes
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Message 4 of 6

Re: move or add a BT broadband external socket / entry point


@treps wrote:
Yes

Then you need to contact BT and ask for an internal shift. It will be Openreach that would do it, and the charge would probably be about £130.

 

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Message 5 of 6

Re: move or add a BT broadband external socket / entry point

Thanks. How do I contact the right part of BT to do this?
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Message 6 of 6

Re: move or add a BT broadband external socket / entry point


@treps wrote:
Thanks. How do I contact the right part of BT to do this?

Just the normal number 0800 800 150 and explain what you want, and ask them to place an order.

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