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ramfong
Aspiring Contributor

on ‎09-03-2021 16h35

615 Views
Message 11 of 13

Re: my BT app, it is not available on my android Phone

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Hi,

I am in UK.  Let me find another phone which installed UK play store and try it again.

 

Thanks

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ramfong
Aspiring Contributor

on ‎15-03-2021 16h30

577 Views
Message 12 of 13

Re: my BT app, it is not available on my android Phone

Go to solution

Thanks for your reply.  I still couldn't find an Android which is a UK account.  I got an iPhone which is UK account and that phone could install my BT.  I believe this is the issue.

I couldn't think of a valid reason why the company bans non UK account for my BT while bt cloud and bt wifi are available.  Arguing with them is absolutely futile.  I will just try to get a phone with UK account.

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PB54
Expert

on ‎15-03-2021 20h13

564 Views
Message 13 of 13

Re: my BT app, it is not available on my android Phone

Go to solution

ramfong - did you actually try the link that was provided in the second response???? Just out of interest.... I think we understand that searching for BT doesn't work for you but how about the link that will take you directly to the MYBT app for android.....?????

Try clicking it and report back what happens....

 

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