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Message 11 of 18

Re: my local cabinet is full

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Just bear in mind that the so called 'waiting list' doesn't seem to exist in reality and regular viewing of the checker to catch a vacant slot and place an order is a must.

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Message 12 of 18

Re: my local cabinet is full

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yeah, I can imagine ....
I've signed up for a gerbil in a wheel powered line for now and I have the direct email and phone line to the agent as I had explained all of this to them when signing up. they said they would run a test each week and upgrade me as soon as possible if a port becomes available.. its all I can do like you say.
I'll also run some line checks weekly and if my offerings change I'll try to nab them...
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Message 13 of 18

Re: my local cabinet is full

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Curious if the port ever freed up for you? if so how long did you wait?

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Message 14 of 18

Re: my local cabinet is full

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Even if it did, it is irrelevant to your situation. A port will only come free for one of 2 reasons. Extra capacity is added to a sub optimally equipped cabinet, or much more likely, a customer ceases their service on a fully equipped cabinet.

The situation for each cabinet is unique.

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Message 15 of 18

Re: my local cabinet is full

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Sorry for the delayed reply,

yes we did get a port eventually, it took about 2 months from when I originally posted. I simply checked the phone line against the BT checker for speed availability every other day and one night it showed up. So I immediately rang my provider and got my service upgraded. There had been a few people move home at the time so I think I managed to nab one of their ports when they moved . 

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Message 16 of 18

Re: my local cabinet is full

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Glad it worked out for you.

 

Sometimes the impossible does happen 👍

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Message 17 of 18

Re: my local cabinet is full

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Hi I’m having the same issue and can you advise me on where you were checking to see when a spare portal came available
Thanks
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Message 18 of 18

Re: my local cabinet is full

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the link in message2



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