wifi slowed down

[nemosleep123]

My BT Wifi when I first got it was about 6mbps but then it randomly slowed down to 300kbps!   i have no idea what to do. Does anyone have any suggestions?

[nemosleep123]

My wifi when i first got it used to have atleast 6mbps download speed with isnt good but is certainly better than 300kbps, it randomly slowed down and i dont know what to do

[NeilO]

Hi, @nemosleep123  Welcome to the community and thanks for posting, I'm sorry to see you're having issues with your broadband speed.

Can you post your Home Hub router stats and we'll take a look? You'll get them by entering 192.168.1.254 in your browser, if you have a home hub 5 please go to troubleshooting then helpdesk and if it's a Smart Hub go to advanced settings then technical log information.

Thanks

Neil

[nemosleep123]

This? @NeilO 

[PaddyB]

Hi @nemosleep123,

Thank you for posting back with that information.

Looking at your connection stats your line looks pretty good. Your connections speed is sitting at 54 Mbps. Your line also looks nice and stable with the current session being active for nearly 9 days.

How is the speed of your connection when you test it wired instead of wirelessly?

If the slow down is only on the wireless I would try restarting your hub to see if that has a positive effect.

Thanks,

Paddy

[nemosleep123]

This is all on a wired connection

[imjolly]

Can you run btspeedtester with ethernet connection and post results

https://speedtest.btwholesale.com/

If you have digital voice then it wont work so try fast.com