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Message 1 of 3

BT Smart Controls App

Our BT Smart Devices app hasn't been working all day. Our baby monitor appears as a device but it constantly says "connecting" and doesn't show live picture.

 

I Disconnected the device and connected to my wife's phone but the same issue persists.

 

Please help.

 

 

 

 

 

 

 

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Message 2 of 3

Re: BT Smart Controls App

We have the same issue. Been like it all day. Have tried all the troubleshooting they recommend online but nothings worked. 

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Message 3 of 3

Re: BT Smart Controls App

I have two BT smart home cams. Neither would connect to the app. I called the helpline and they confirmed the app is down. They were made aware of it late this afternoon and are working to get it back up and running.