Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tomadams257
Beginner

on ‎16-01-2023 18h37

736 Views
Message 1 of 3

BT Smart Controls App

Our BT Smart Devices app hasn't been working all day. Our baby monitor appears as a device but it constantly says "connecting" and doesn't show live picture.

 

I Disconnected the device and connected to my wife's phone but the same issue persists.

 

Please help.

 

 

 

 

 

 

 

0 Ratings
Reply
2 REPLIES 2
Ragnar
Beginner

on ‎16-01-2023 20h38

692 Views
Message 2 of 3

Re: BT Smart Controls App

We have the same issue. Been like it all day. Have tried all the troubleshooting they recommend online but nothings worked. 

0 Ratings
Reply
Deirdre
Aspiring Contributor

on ‎16-01-2023 20h59

671 Views
Message 3 of 3

Re: BT Smart Controls App

I have two BT smart home cams. Neither would connect to the app. I called the helpline and they confirmed the app is down. They were made aware of it late this afternoon and are working to get it back up and running.

Reply