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Message 1 of 4

BT Smart Hub 2 Admin Password.

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Hi there.

I've managed to get myself 'Admin Login Denied', both LAN & WiFi indications. Does the SH2 timeout and restore access after an elapsed time, or do I have to reset the SH2 to default, and start again.

Cheers.

C-P2x50x0.15x6.gif

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Message 2 of 4

Re: BT Smart Hub 2 Admin Password.

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You'll need to rest the hub.

First, if you have Digital Voice, Export your phone contacts by going to bthub.home and then Phone/Contacts.
(It is useful to do this occasionally anyway.)

Also make a note of any configuration you have done, for example opening ports.

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Message 3 of 4

Re: BT Smart Hub 2 Admin Password.

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@barnpiecewrote:

You'll need to rest the hub.
First, if you have Digital Voice, Export your phone contacts by going to bthub.home and then Phone/Contacts.
(It is useful to do this occasionally anyway.
Also make a note of any configuration you have done, for example opening ports.


No Admin Password : No Export 'conf & contacts'.

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Message 4 of 4

Re: BT Smart Hub 2 Admin Password.

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PANIC OVER : RED MIST SUBSIDES : & CALM !

I had a punt around the SH2, with the LAN RJ45 lead. Eventually, I found an 'ADMIN PASSWORD OVERRIDE SELECTION', 3-OPTIONS available, only there, if you've fouled-up. Settled on Option-3; followed the prompts, and all is back to normal. I'm unable to post images of the screens I visited, because I'm no longer gonged out. Never did poke the cocktail stick in the RESET aperture. Functionally tested all available facilities. ALL GOOD !

Good-2-Go !Good-2-Go !

 

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