BT WIFI Booster 60% off

[Rheinler]

I received an email which I looked as if it  had come from BT asking me to fill in a survey and I would receive a 60% discount for a BT WIFi booster I filled it in and only after completing did it occur to me that it could be a spam email.  Is the email genuine or should I contact pay pal and bank to cancel transaction? 

[Colin_London]

i don’t believe BT takes Paypal for anything. The BT shop no longer exists and is the EE shop. So check with Paypal where your money has gone to as it definitely sounds suss. 

[Rheinler]

Thank you for coming back to me. I have requested a cancelation of my order with PayPal

[Christopher_G · Accepted solution]

Hi @Rheinler 

Welcome to the community.

I do agree that this sounds suspicious. I know you've cancelled that payment, which is good. I also recommend following the advice on this How to spot spam, phishing and spoofing emails help page.

There's an email address on there to forward suspicious emails to. There's also some advice to follow if you've entered banking information, to make sure that you're not targeted further.

Hope this helps.

Chris

[gg30340]

It is a scam which is doing the rounds again.

If you hover your mouse over the email address that sent it you will see it does not come from BT.com. 

You should never click on any links contained in emails unless you are 100% sure the email is from who it purports to be from. 

You should also never forward any banking details or money especially if the offer seems to good to be true or is only on offer for a short time.

You should change you PayPal password and set up two factor authentication if you have not already done it.