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pancaz
Beginner
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Message 1 of 2

BT WholeWifi Multiple Discs connected with Ethernet

Hi,

 

I have recently bought BT WholeWifi 4 Discs. I have 3 discs connected to my router by Ethernet and 1 connected on mesh wirelessly. One of the disc connected on the ethernet is showing red in the app, but still giving Broadband signals. Disc itself is Blue. Have I done something wrong?

 

Thanks

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Keith_Beddoe
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Distinguished Sage
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Message 2 of 2

Re: BT WholeWifi Multiple Discs connected with Ethernet

@pancaz 

Ask the product helpdesk.

Call them on 0808 100 6116 (Monday to Friday 9am to 5.30pm, Saturday 9am to 2pm) or drop them an email to: btconnectedhome@bt.com

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