BT WholeWifi Multiple Discs connected with Ethernet

[pancaz]

Hi,

I have recently bought BT WholeWifi 4 Discs. I have 3 discs connected to my router by Ethernet and 1 connected on mesh wirelessly. One of the disc connected on the ethernet is showing red in the app, but still giving Broadband signals. Disc itself is Blue. Have I done something wrong?

Thanks

[Keith_Beddoe]

@pancaz 

Ask the product helpdesk.

Call them on 0808 100 6116 (Monday to Friday 9am to 5.30pm, Saturday 9am to 2pm) or drop them an email to: btconnectedhome@bt.com