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NAROBS
Contributor
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Message 1 of 3

Smart Hub 2 Firmware update v0.33.00.12274-April2022

I recently tried to reset my Smart Hub 2 to factory settings using the reset button on the outside case.

The reset button didn't work - I tried three times in succession, using my usual method, switch-on and hit the rest button with a paper-clip.

The unit would only reset if I used the software command on the hub web-page.

As I have never had this problem before, I'm wondering whether the Firmware changes included disabling of the reset button ?

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Smart Hub 2 Firmware update v0.33.00.12274-April2022

Press a pin into the recess button for about 20 seconds or until the lights flash.

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rbz5416
Recognised Expert
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Message 3 of 3

Re: Smart Hub 2 Firmware update v0.33.00.12274-April2022

I've generally found that BT HH5 & Smart Hub need a little time to "wake up" from power on before they'll respond to the reset button. Never had a SH2 though.

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