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Can't access BT Whole Home Wifi config at http://mybtdevice.home/

I've had alot of problems with devices disconnecting from my BT Whole Home Wifi network and not being able to reconnect. I always try power cycling the device in question first, then restarting the BT Whole Home Wifi network, then rebooting the router. 

Today I have a TP-Link smart bulb which won't reconnect even after all of the above, and this time I am unable to access my console at http://mybtdevice.home/ (the URL is not recognised). This is despite power cycling all four of the discs individually. All of the discs are connected via ethernet, and show "Excellent connection" in the BT app. Other devices connected to the network (e.g. phones) have good internet connection, so the network seems to be functioning.

Any idea why I can't access http://mybtdevice.home/? (from either a desktop connected via ethernet or a phone on wifi). I have the original (large) white discs.

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Message 2 of 2

Re: Can't access BT Whole Home Wifi config at http://mybtdevice.home/

Hello again.

If you mean the web front end which is a slightly more feature filled version of the the mobile app you can access it by just visiting the IP address of the master disc.

Get the IP address of the master disc from the app by looking at its properties then just open a browser on a desktop and visit http://192.168.x.x              assuming your current subnet follows that format replacing the X's with what you have, either way itll get you to the admin page of the wholehome setup.

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BT900 | Nokia ONT | Ubiquity ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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