Can someone tell me what needs to go back to escape the £50 charge.
I have received the bag (more like a sack) and label.
MyBT account online says - You need to return these items -SmartHub2 (with serial number specified).
My question is, just the SmartHub or everything that came originally, i.e. power adaptor, RJ11line/lead that goes into router, ADSL splitter/filter, Ethernet cable etc?
Any advice appreciated, trying to avoid BT maximising their profits.
