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BETTINGBOY1962
Aspiring Contributor

on ‎27-10-2021 23h18 - last edited on ‎28-10-2021 8h21 by Moderator

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Message 1 of 4

MY BT DECOR 2200 PHONE SUDDENLY STOPPED WORKING COMPLETELY WHY ????

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PLEASE HELP ......MY  BT DECOR 2200 LAND LINE PHONE JUST WENT DEAD THE OTHER DAY....COMPLETELY DEAD.....IT WAS WORKING FINE UP UNTILL ABOUT 3 DAYS AGO WHEN IT JUST  "  DIED "     DOES ANYONE KNOW WHY THIS COULD BE AND IF THERE IS A SOLUTION ????  IT IS ALL CONNECTED .   THANK-YOU.      

 

 

 

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎28-10-2021 6h35

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Message 2 of 4

Re: MY BT DECOR 2200 PHONE SUDDENLY STOPPED WORKING COMPLETELY WHY ????

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@BETTINGBOY1962 

See https://www.bt.com/help/user-guides/phones/landline-phones/corded-phones/bt-decor-2200

 

FTT
Aspiring Expert

on ‎28-10-2021 7h43

2,177 Views
Message 3 of 4

Re: MY BT DECOR 2200 PHONE SUDDENLY STOPPED WORKING COMPLETELY WHY ????

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Have you tried another telephone?

You can report a potential fault here https://www.bt.com/help/report-and-track-your-bt-problem 

Argos sell a telephone for £6.99 item number 5529610

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RobbieMac
Moderator
Moderator

on ‎28-10-2021 8h32

2,162 Views
Message 4 of 4

Re: MY BT DECOR 2200 PHONE SUDDENLY STOPPED WORKING COMPLETELY WHY ????

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Hi @BETTINGBOY1962 

Welcome to the BT Community and thanks for your post!

I'm sorry for the problems you're having with your BT Decor 2200 phone.  You'll see the user guide in @Keith_Beddoe's post above.  That's your best bet.  I have marked Keith's post as the accepted solution as you will find the contact details for product support on that link too and you'll need to chat with them about this.

All the best,

Robbie

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