Forgive the silly question, but just purchased a new house that doesn't have a master socket by the front door, but instead comes equipped with this - could someone advise what this is? I assume a modem? Many thanks
Its an ONT, an optical modem. You have full fibre to your house, there will be no copper phone line. You can order a broadband service with or without a voice service.
Call the FTTP team on 0800 587 4787 if you wish to order from BT.
I think its called an ONT. It looks identical to the one in a new house i've just bought, and i can now get full fibre/fibre to the property rather than fibre to the cabinet that i had at my old address.
You can go to the openreach website and enter your postcode and it will confirm what kind of BB is available.
Many thanks for your reply; that helps greatly