@madasaman wrote:
I am having the same problem I posted the kit back on the 5th Oct, it was delivered on the 7th Oct, but I am being bombarded with messages telling me to send the kit back. Also the message says to reply if I have sent kit, but I cant reply to the bl**dy message. If I get charged £50, I will be getting my solicitor involved.
It is taking BT about four weeks to update accounts once the returned item has been received. If you call BT 0800.800.150 with either Proof of Postage or Proof of Receipt and they will update your account.
