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Message 1 of 4

Smart Hub 2 or not!!

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I recently received my free hub as part of the Digital Voice Migration  and set it up after retiring my Netgear R7000 router.

However when I log in to the management page  I wonder if I have received the correct box.   It look like the smart hub 2  according to this page:

https://www.bt.com/help/broadband/learn-about-broadband/different-types-of-bt-hub

but the technical log says

Image 1448x1552.jpg

 

(however when I export that it says :

Product name:   BT Smart Hub 2  in the CSV file!!

Note also that in the jpeg above it says Hub Manager at top right instead of Smart Hub Mangager.

Anyone any clues as to what is going on?  Does it need a firmware upgrade or do I need a replacement box??

Thanks for any help.    Mike

 

 

 

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Message 2 of 4

Re: Smart Hub 2 or not!!

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That is SH2 and has the correct up to date firmware



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Message 3 of 4

Re: Smart Hub 2 or not!!

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Mine looks the same in the technical log, 

Screenshot 2022-05-27 202431.jpg

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Message 4 of 4

Re: Smart Hub 2 or not!!

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Thanks for the confirmation .  

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