Smarthub 2 restarting - options ?

[licquorice]

Of course there isn't DLM on fibre.

Fibre is a heavily contended service, up to 30 customers share a 2.5Gb/s backhaul link hence the speed guarantee.

[garyevs99]

Ok so the restarting thing shouldn't be a connection issue, it is a router issue ?

If I were to use a 3rd party router, this problem would go away ?

Thanks

[licquorice]

Yes, but you wouldn't be able to use Digital Voice if you have it.

[gg30340]

As has already been pointed out, this "problem" does not affect every Smarthub user. I for one do not have it happening. Why not wait to see if it does affect you before worrying about it.

[licquorice]

If you 'need' a connection that has an uptime of 24/7/365, I suggest you need something more robust than a residential ISP connection.

[garyevs99]

Yeah, I'll run with the smarthub for a few weeks and see how it goes.  A restart now and again is ok, I just can't have it happening too often, like some users have been reporting.

If it restarts too often I'll get another router and a VOIP box for digital voice.

Thanks for all the help, much appreciated 😊

[licquorice]

Anything other than a regular 14 day restart that you have read about will be due to an individual fault and not something to be expected, certainly not with full fibre. 

[garyevs99]

So a 14 day restart is expected ?  My hub 5 doesn't do that at the moment.

[gg30340]

No it is not expected. It is something that can happen but not necessarily will happen.

You are now going round in circles and need to just wait and see.

[licquorice]

I give up!!