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Chubbly06
Beginner
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Message 1 of 2

Whole house discs White type

  • I am having a continuing problem with my discs. My discs are showing a continuous blue light but my app shows the discs as disconnected and the Wifi goes down. I have tried turning all discs off as well as the primary disc and then turning the primary disc back on. Once that has booted with a solid blue light I then turn the other discs on one at a time only moving on to the next disc when the current disc has a solid blue light. This solves the problem for a few hours but eventually it all goes wrong again and I lose Wifi but the discs still show solid blue. 
    Any advice?
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Les-Gibson
Recognised Expert
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Message 2 of 2

Re: Whole house discs White type

Have you tried the product helpline 0808 100 6116


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
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