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jamboni
Aspiring Contributor

on ‎11-05-2024 11h22

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Message 1 of 4

how can I contact BT regarding returned kit they have not received?

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how can I contact BT regarding returned kit they have not received?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎11-05-2024 11h26

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Message 2 of 4

Re: how can I contact BT regarding returned kit they have not received?

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phone CS 03301234150 and they should be able to help



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jamboni
Aspiring Contributor

on ‎11-05-2024 11h30

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Message 3 of 4

Re: how can I contact BT regarding returned kit they have not received?

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All I get is voice menu which transers me to all sorts of optionswhich do not apply. I cannot speak to anyone.
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imjolly
Distinguished Sage
Distinguished Sage

on ‎11-05-2024 11h32

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Message 4 of 4

Re: how can I contact BT regarding returned kit they have not received?

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many posters on forum with same problem have managed using CS number  try billing  https://www.bt.com/help/contact-bt/account-and-billing/broadband



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