Hello I would like open my BT acoount but I not understand plese help .
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[Mod edit: Removed email address from public post]
please delete your email address as this is a public forum and you may get more spam than you can handle
try using message now and see if billing can help or phone cs 03301234150
https://www.bt.com/help/contact-bt/account-and-billing/broadband
Do you have and used a BTMail email account or are you trying to open a new BTMail account?
If it is the latter, and you have never had a BTMail account you are no longer able to set up a BTMail email account.
BT no longer offer email addresses to new BT Broadband customer. This option was withdrawn on 26th October 2022.
If it is not an email account you want to set up but instead your BT account see this link.
https://www.bt.com/help/account-and-billing/what-is-a-bt-id-and-how-can-i-get-one-